Terms of Use

By accessing or using the Autova Mobile Mechanic website (autovalogbook.com.au) or booking any of our services, you agree to be bound by these Terms of Use and our Privacy Policy.

If you do not agree to these terms, please do not use our website or services. These terms apply to all visitors, users, and customers.

Autova Mobile Mechanic provides mobile automotive servicing and repair across the Perth metropolitan area. All services are performed by a licensed mechanic (Licence No. MR 23123) in accordance with manufacturer specifications and Australian standards.

Our services include, but are not limited to:

• Logbook servicing (manufacturer-compliant — does not void new car warranty)
• Brake repairs and rotor replacements
• Suspension repairs
• Cooling system and radiator services
• Air conditioning regas and repairs
• Fuel injector cleaning
• Transmission fluid services
• Pre-purchase vehicle inspections ($150 flat rate)
• Battery replacement, spark plug replacement, oil changes

• Bookings are confirmed via email and/or SMS to the contact details you provide.
• Cancellations must be made at least 24 hours before the scheduled appointment.
• Late cancellations (less than 24 hours notice) or no-shows may incur a call-out fee.
• We reserve the right to reschedule appointments due to weather, safety concerns, or unforeseen circumstances.
• For pre-purchase inspections, you are responsible for ensuring the seller grants access to the vehicle at the agreed time and location.
• Prices quoted at the time of booking are estimates. Final pricing may vary if additional work is required — we will always seek your approval before proceeding.

Under the Australian Consumer Law (ACL), our services come with consumer guarantees that cannot be excluded. If a service is not performed with due care and skill, you are entitled to a remedy including re-performance of the service or a refund.

Logbook servicing and new car warranties: Under the ACL, a vehicle manufacturer cannot void your new car warranty solely because you chose an independent licensed mechanic — provided the service meets manufacturer specifications and is documented. Autova follows all manufacturer-specified service intervals and uses quality parts from approved suppliers.

Parts and components supplied by Autova carry the manufacturer's warranty. Warranty claims for parts must be directed to us in the first instance.

To the extent permitted by law, our liability for any claim arising from our services is limited to the cost of re-performing the service or refunding the amount paid for that specific service.

We are not liable for:

• Indirect, consequential, or incidental losses
• Loss of income or business arising from vehicle downtime
• Pre-existing faults or damage not caused by our work
• Damage caused by the customer's failure to follow our recommendations

Nothing in these terms excludes, restricts, or modifies any right or remedy, or any guarantee, warranty, or other term or condition, implied or imposed by the ACL that cannot lawfully be excluded or limited.

Payment is due upon completion of the service unless otherwise agreed in writing. We accept cash, credit/debit card, Afterpay, and Zip Pay.

Online payments are processed securely by Stripe. By making a payment, you agree to Stripe's terms of service. We do not store your card details.

Buy-now-pay-later services (Afterpay, Zip) are subject to the terms and conditions of those respective providers.

All content on this website — including text, images, logos, service descriptions, and design — is owned by or licensed to Autova Mobile Mechanic and is protected by Australian copyright law.

You may not reproduce, distribute, modify, or republish any content from this website without our prior written permission. You may share links to our pages for personal, non-commercial purposes.

You agree not to:

• Use this website for any unlawful purpose
• Attempt to gain unauthorised access to any part of our systems
• Transmit any harmful, offensive, or disruptive content
• Scrape, copy, or harvest data from this website using automated tools
• Impersonate Autova Mobile Mechanic or any of its staff

We reserve the right to restrict or terminate access to this website for any user who breaches these terms.

Our website may contain links to third-party websites (such as parts suppliers, payment providers, or review platforms). These links are provided for your convenience only. We have no control over the content of those sites and accept no responsibility for them or for any loss or damage that may arise from your use of them.

These Terms of Use are governed by the laws of Western Australia, Australia. Any disputes arising from these terms or your use of our services will be subject to the exclusive jurisdiction of the courts of Western Australia.

We may update these Terms of Use from time to time to reflect changes in our practices, services, or legal requirements. The current version will always be available at this page. The "Last updated" date at the top indicates when it was last revised.

Continued use of our website or services after any changes constitutes your acceptance of the updated terms.